Dealing with Difficult People
$19.99
Subject: Business / Economics / Finance
Author: Gallo, Amy
Publisher: Harvard Business Review Press
Date Published: 05-2018
ISBN: 1633696081 | EAN: 9781633696082
BasicBinding: Paperback
Features: Price on Product, Index | Pages: 160
Annotation: At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--
At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you get past passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues--and how to build the empathy and resilience to make those relationships more productive.--
| Subject: | Business / Economics / Finance |
|---|---|
| Title Status | Available |
| Return Code | Yes |
| Quantity On Hand | 996 |
| Quantity On Order | 0 |