New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

$33.00

Subject: Business / Economics / Finance

Author: Michelli, Joseph A

Publisher: McGraw-Hill Companies

Date Published: 07-2008

ISBN: 0071548335 | EAN: 9780071548335

BasicBinding: Hardcover

Features: Bibliography, Dust Cover, Index, Price on Product, Table of Contents | Pages: 304

Annotation: The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are famous.

The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are famous.

Subject: Business / Economics / Finance
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Quantity On Order 85