New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
$33.00
Subject: Business / Economics / Finance
Author: Michelli, Joseph A
Publisher: McGraw-Hill Companies
Date Published: 07-2008
ISBN: 0071548335 | EAN: 9780071548335
BasicBinding: Hardcover
Features: Bibliography, Dust Cover, Index, Price on Product, Table of Contents | Pages: 304
Annotation: The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are famous.
The author of the bestselling "The Starbucks Experience" presents the five key principles behind The Ritz-Carlton Hotel Company's unparalleled success and customer service innovations for which they are famous.
Subject: | Business / Economics / Finance |
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Title Status | Available |
Return Code | Yes |
Quantity On Hand | 1885 |
Quantity On Order | 85 |